Refund policy
We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange.
Exchanges are only available for defective items. Therefore, to be eligible for an exchange, your item must have arrived damaged or defective, and returned in the same condition that you received it; unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at motheringdifferently@gmail.com.
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us with any questions at motheringdifferently@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.